Shipping & Delivery

Please be aware that our Warehouse only operates Monday - Friday (9am-5pm). We are therefore unable to despatch parcels on weekends, allowing our team time to engage in and enjoy the activities that we promote.

 

Standard UK Delivery

£5 on all orders, with the exception of Large Boxes

  • Orders below £75 are shipped Royal Mail Tracked 2 - 4 day services
  • Orders above £75 are shipped FedEx Tracked 1 - 2 day service. 

    Large Boxes

    • Bike Frames are shipped FedEx Tracked 1 - 2 day service at £20
    • Complete Bikes are shipped FedEx Tracked 1 - 2 day service at £30

    Any orders received before 14:00 GMT we aim to dispatch the same day.

     

    The Scottish Highlands will ship with Royal Mail. 

    • Orders below £75 will ship Royal Mail 2nd Class, this is insured but not tracked. 
    • Orders above £75 will ship Royal Mail 1st Class, this is a tracked service. 

      You can still select the paid for upgraded FedEx shipping options when shipping if you'd prefer a different shipper. 

       

      EU (European Union) Delivery

      Standard EU = £20 / €30 on most orders, with the exception of Larger Boxes

      • Shipping Speed | 4 – 10 business days depending on the box size.

      Large Boxes:

      • Bike Frames shipping cost £80 / €95
      • Bikes (non Electric) cost £250 / €295 

       

      Covering: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

        *Shipping prices are estimated at checkout dependant on the buyers location. Although it is something we aim not to do, in some situations the actual shipping costs exceed the estimate and we may ask the buyer to cover the additional costs before shipping.  

         

        Rest Of World Delivery 

        Standard International = £35 / $40 per box minimum 

        • Shipping Speed | 7 – 14 business days. Exceptions apply.
        • Goods will shipped on Ex Works basis, duties and local import taxes will be due. Please contact us for UK VAT / EU VAT refund on direct export of goods

           

          Additional Charges 

          Please be aware all shipping prices are estimated at checkout dependant on the recipients location and size of the parcels purchased.

          It is possible that some calculated prices may need to be adjusted post-purchase to cover additional courier costs prior to shipping.  

           

          Dispatch Times

          Our warehouse is open Monday-Friday. 
          Any order placed before 3pm should be dispatched same day!


           

          Tracking

          When your order is shipped, you will receive an email with a link to the Track-and-Trace information of your parcel.

           

          Customs and Tax

          UK prices include 20% or 0% UK VAT.

          In cases where the product has to ship from our UK warehouse address to a delivery address outside the UK, VAT will be removed automatically (or refunded where this does not occur).

          0% VAT will apply on goods exported out of the UK warehouses.

          LOCAL IMPORT TAX & VAT WILL BE DUE AT POINT OF ENTRY INTO MOST COUNTRIES. PLEASE BE READY TO COVER THE FEES DUE. PLEASE REACH OUT FOR HELP IN UNDERSTANDING THIS FURTHER. NO PRIOR NOTICE WILL BE GIVEN FROM  OF THE EXACT FEES DUE.